48 ph Privacy Policy

1. Who We Are and How to Contact Us

48 ph is a mobile entertainment platform operated for players based in the Philippines, offering sports betting, casino-style slots, and fish shooting games accessible via our website at https://48ph.app. We are the data controller responsible for the personal information you provide when you register, deposit, play, or contact our support team. If you have any questions about how your data is handled, you can reach us directly at [email protected] and our team will respond as promptly as possible. We are committed to handling your personal information in a transparent, lawful, and fair manner in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines. This Privacy Policy applies to all players who access 48 ph through any device, including mobile phones, tablets, and desktop computers.

2. What Personal Data We Collect

When you create an account on 48 ph, we collect the information you provide during registration, including your full name, date of birth, email address, mobile number, and preferred payment method details. We also collect data generated through your use of the platform, such as your login history, game activity, betting records, deposit and withdrawal transactions, and device information including your IP address and browser type. If you contact our support team, we may retain records of that correspondence to help resolve your query and improve our service quality. For identity verification and anti-money laundering compliance, we may request copies of government-issued identification documents, proof of address, or other supporting materials as required by Philippine regulations. We do not collect sensitive personal information such as racial or ethnic origin, political opinions, or health data, and we will never ask for your full payment card number through any channel other than our secure payment gateway.

3. How and Why We Use Your Data

The personal data we collect is used for the following purposes: to create and manage your 48 ph account, to process deposits and withdrawals in Philippine pesos, to verify your identity and age eligibility in line with Philippine gaming regulations, and to provide you with access to all games and features on the platform. We also use your data to detect and prevent fraud, money laundering, and other prohibited activities that could harm you or other players on the platform. Your contact details may be used to send you important account notifications, security alerts, and updates about changes to our Terms and Conditions or this Privacy Policy. We may analyse aggregated, anonymised usage data to improve platform performance, personalise your experience, and develop new features — this analysis does not identify you individually. We process your data on the legal bases of contractual necessity, legal obligation, and our legitimate interests in operating a safe and compliant gaming platform for Filipino players.

4. Who We Share Your Data With

48 ph does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform, including payment processors, identity verification services, and cloud infrastructure providers — all of whom are contractually bound to handle your data securely and only for the purposes we specify. In cases where we are legally required to do so, we may disclose your information to Philippine government authorities, regulatory bodies, or law enforcement agencies, such as the Philippine Amusement and Gaming Corporation (PAGCOR) or the Anti-Money Laundering Council (AMLC). If 48 ph undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change in advance. All third parties with whom we share data are required to maintain appropriate security standards and are prohibited from using your information for any purpose beyond what is strictly necessary.

5. Data Retention and Security

We retain your personal data for as long as your account remains active and for a period of at least five years after account closure, in accordance with Philippine anti-money laundering and gaming record-keeping requirements. Once the applicable retention period has expired and there is no legal obligation to retain your data further, we will securely delete or anonymise it. 48 ph implements industry-standard technical and organisational security measures to protect your personal information, including encrypted data transmission via HTTPS, access controls that limit who within our organisation can view your data, and regular security reviews of our systems and processes. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your 48 ph account and to keep your login credentials confidential. If we become aware of a data breach that is likely to affect your rights and freedoms, we will notify you and the relevant Philippine authorities in accordance with our legal obligations under the Data Privacy Act.

6. Your Rights as a Data Subject

As a player based in the Philippines, you have the following rights under the Data Privacy Act of 2012: the right to be informed about how your personal data is collected and used; the right to access a copy of the personal data we hold about you; the right to correct any inaccurate or incomplete information in your account; and the right to request the deletion or blocking of your data where it is no longer necessary for the purposes for which it was collected. You also have the right to object to the processing of your personal data in certain circumstances, and the right to data portability, meaning you can request that we provide your data in a structured, commonly used format. To exercise any of these rights, please contact us at [email protected] with your full name and account details, and we will respond within the timeframe required by applicable Philippine law. Please note that some requests may be subject to identity verification before we can process them, to ensure that your data is not disclosed to an unauthorised person. If you believe your data privacy rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines.

7. Cookies and Tracking Technologies

48 ph uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to analyse how players use our website so we can continue to improve it. Essential cookies are necessary for the platform to operate and cannot be disabled; these include session cookies that keep you logged in during your visit and security cookies that help protect your account. We may also use analytics cookies to collect anonymised information about how players navigate the platform, which pages are visited most frequently, and where technical errors occur — this data helps us prioritise improvements. You can manage your cookie preferences through your browser settings, and most browsers allow you to block or delete cookies; however, disabling essential cookies may affect your ability to use certain features of the 48 ph platform. By continuing to use the platform after being presented with this Privacy Policy, you consent to our use of cookies as described in this section.

8. Changes to This Privacy Policy

48 ph may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features, and the revised version will be published on this page with an updated effective date. Where changes are material — for example, if we begin processing your data for a new purpose — we will make reasonable efforts to notify you through the platform or via the contact details associated with your account before the changes take effect. Your continued use of the 48 ph platform after any update has been published constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically so you are always aware of how your personal information is being handled. If you have any concerns about a change to this policy, please contact us at [email protected] before continuing to use the platform.